Contact Us

Got a question about one of our offshore sportsbook reviews, spotted something that needs updating, or just want to flag a broken link? Here's how to reach the team behind aircraft-guru.com.

How to reach our team

The quickest way to contact us is by email at [email protected]. We read every message personally and try to reply within a couple of business days, though it can take a little longer during busy periods. We do not offer live chat or phone support — email keeps a clear written record, which matters when we're discussing details like bonus terms, payout timelines, or a correction to a review.

When you write in, it helps to include:

• The name of the sportsbook or page you're asking about
• Whether your enquiry is a question, a correction, or general feedback
• Any relevant screenshots or details, if you're reporting something specific

What we can help with

We cover offshore sportsbooks that accept US players — sites licensed outside the United States, such as in Curaçao, Panama, or Costa Rica, which is a distinct topic from regulated, state-licensed betting. If you're not sure what that distinction means for you, our team can point you to the right section of the site, but we cannot give legal or tax advice tailored to your situation. For anything involving your personal tax obligations or the legality of offshore betting in your specific state, please consult a qualified professional — the rules vary and change, and we're not in a position to advise on your individual circumstances.

Common reasons readers get in touch include:

• Asking about how we scored or ranked a particular offshore sportsbook
• Reporting that a welcome bonus, rollover requirement, or promotion has changed since we last checked it
• Flagging a payout delay or other issue with a site we've reviewed, so we can factor it into future updates
• General feedback on the site's content, layout, or coverage
• Requests for corrections to factual details, such as licensing information or banking methods listed

Reviewing your feedback

We rely on real reader experience to keep our reviews current. Offshore sportsbook terms, bonus structures, and banking options change fairly often, and operator conditions like withdrawal limits or verification steps aren't always well documented in advance. If you've dealt with a book we cover — whether the experience was smooth or frustrating — telling us about it helps other bettors make a more informed choice. We can't verify every individual report, but patterns in reader feedback do inform how we describe a sportsbook's reliability and payout track record.

What we can't do by email

We're a comparison and review site, not a sportsbook, a payment processor, or a customer support desk for any operator. We can't access your betting account, process a withdrawal, resolve a dispute with a sportsbook on your behalf, or confirm whether a specific bet, bonus, or deposit will be honored. Those matters sit with the sportsbook itself, and each site listed on aircraft-guru.com publishes its own support contact for account-level issues.

If you're dealing with an offshore sportsbook that has delayed or refused a payout, keep in mind these sites operate outside US state regulation and carry none of the dispute-resolution guarantees a licensed US operator would offer. We list this as a real risk throughout our reviews, and it's worth reviewing our Terms and Conditions and our About Us page to understand how we research and present this information.

A note on responsible gambling

If your message touches on gambling that feels out of control — chasing losses, betting more than you can afford, or feeling unable to stop — we'd encourage you to reach out to the National Council on Problem Gambling helpline at 1-800-GAMBLER first, alongside anything you send us. Our Responsible Gambling page has more detail on the tools and support available, including the fact that offshore sportsbooks often provide fewer self-exclusion and account-limit options than regulated US operators. This site is intended for readers 21 and older only.

Before you write in

Many common questions — how offshore odds and betting limits compare, how welcome bonuses and rollover requirements work, which crypto and banking options are available, and how we score sportsbooks on payout speed and reliability — are already answered across our reviews and guides. Checking there first often gets you a faster answer than waiting for a reply. But if you can't find what you need, or you think we've got something wrong, we genuinely want to hear from it. Corrections and honest feedback are what keep this site useful.